The second-hand marketplace Shoppers Share Anger About Sizing Modifications
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
This online marketplace has updated its measurement guidelines for women's and children's clothes but did not contact every member regarding the update.
Digital Channels Reaction
Many shoppers and sellers are posting online claiming that product pages now present a different size category versus the original listing due to the recalibration.
The company said the new system was more in line with similar services.
It has advised users to examine their items and manually change the size where appropriate, causing user dissatisfaction.
Sizing System Updates
Earlier, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size was previously a 12 but currently displays as UK 16-18.
User Accounts
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, from Glasgow, stated items she posted with size 14 tags were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Required Changes
Another shopper, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she explained.
Service Background
The service features exceeding 100 million shoppers, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: previously, the service retracted a modification concerning shipment methods following member complaints.
